PRIVACY POLICY
Last Updated: May 1, 2025
1. INTRODUCTION
DePictura, Inc. ("DePictura," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website, mobile application, or any of our services (collectively, the "Services").
By using our Services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy. If you do not agree with this Policy, please discontinue use of our Services.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our Services, including artists, collectors, curators, and visitors:
2.1 Personal Information
Information that can identify you directly or indirectly, such as:
- Contact details (name, email address, mailing address, phone number)
- Account credentials (username, password)
- Profile information (profile picture, biography, social handles, professional details)
- Payment and payout information (credit card details, billing address, e-wallet accounts, and, where applicable, cryptocurrency wallet addresses)
- Identity verification data (e.g., government-issued ID for artists and curators)
- Communication data (messages exchanged through our platform)
2.2 Usage Information
Information about how you interact with our Services, including:
- Log data (IP address, browser type, pages visited, time spent)
- Device data (device type, operating system, unique identifiers)
- Location data (approximate, based on IP)
- Interaction data (artworks viewed, searches performed, purchases made, playlists followed)
- Cookie and tracking data (as described in our Cookie Policy)
2.3 Blockchain Data (Optional)
If you choose to mint, import, or transact NFTs through DePictura, related information (such as wallet addresses and blockchain transaction records) may be collected. Please note: blockchain records are public, immutable, and outside of DePictura's control.
3. HOW WE COLLECT INFORMATION
We collect information in three ways:
- Direct collection: When you register, upload artworks, publish reviews or playlists, make purchases, request payouts, or contact support.
- Automated collection: Through cookies, web beacons, and other tracking technologies.
- Third-party sources: From payment processors, identity verification providers, and other partners.
4. HOW WE USE YOUR INFORMATION
We use your information for purposes including:
- Operating, maintaining, and improving our Services
- Facilitating purchases, sales, payouts, and secondary market transactions
- Verifying identities and preventing fraud
- Providing provenance and authenticity records
- Communicating about accounts, purchases, and updates
- Delivering personalized experiences and relevant content
- Supporting curator insights, reviews, and playlists
- Analyzing usage patterns to improve features and community engagement
- Enforcing our Terms of Service and Community Guidelines
- Meeting legal and regulatory requirements
- Protecting the rights, property, and safety of DePictura, our users, and the community
We commit to never selling your personal information to third parties for marketing purposes.
5. SHARING YOUR INFORMATION
We may share your information with:
- Service providers: Payment processors, hosting providers, analytics, email delivery, customer support.
- Business partners: For integrated features, collaborations, or promotions.
- Legal authorities: When required by law, regulation, or to protect rights and safety.
- Other users: Public profile information (e.g., username, bio, artworks, playlists, curator reviews) may be visible to others.
- Corporate transactions: If we are acquired, merged, or transfer assets, your data may be part of the transaction.
6. DATA SECURITY
We use technical and organizational measures to protect your information, including:
- Encryption of sensitive data (payment and identity verification) in transit and at rest
- Secure provenance and authenticity systems, optionally supported by blockchain for traceability
- Access controls and monitoring
However, no method of storage or transmission is completely secure. While we strive to protect your data, we cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information as long as necessary for the purposes described in this Policy, unless a longer period is required by law. Retention considers the type and sensitivity of the data, potential risks, and applicable legal obligations.
8. YOUR RIGHTS AND CHOICES
Depending on your location, you may have rights to:
- Access: Request a copy of your personal information.
- Correction: Ask us to correct inaccurate or incomplete data.
- Deletion: Request deletion of your personal information in certain cases.
- Restriction: Request limits on processing.
- Portability: Request a copy in machine-readable format.
- Objection: Object to certain types of processing.
To exercise rights, contact us using the information in Section 12. We will respond in accordance with applicable law.
9. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed outside your country, including in the United States. By using the Services, you consent to such transfers. We will take steps to ensure your data is protected to standards consistent with this Policy.
10. CHILDREN'S PRIVACY
Our Services are not intended for anyone under 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a minor, we will delete it promptly.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Policy from time to time. Material changes will be notified by updating this page and the "Last Updated" date. Continued use of the Services after changes constitutes acceptance.
12. CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our practices, please contact us:
Art et Technologie DePictura Inc.
Attn: Privacy Officer
1655 Saint-Patrick
Montreal, Qc
H3K3G9
privacy@dpctr.art
Depending on your jurisdiction, you may also have the right to file a complaint with your local data protection authority.
Questions About Privacy?
Our support team is here to help you understand how we protect your data.
Contact Support